Simplify the information collection process
Empower your employees with intelligent forms to simplify the administrative and form-based processes that trigger personalised customer communications.
Automate communications and data collection
Pre-populate forms with data you already know about the customer so they don’t have to re-key information.
Empower business users
Unlock the ability for non technical users to build intelligent forms combined with Quadient Inspire to enable your organisation to clearly communicate and guide customers through the form
Frictionless experiences and interactions
Make forms accessible from any device, allowing customers to start a form on one device and finish on another.
Good looks meet functionality
At some point you will ask your customer to complete a form and that can be a huge job. Collecting that information should be as fast and easy as possible. We enable rapid response to market changes and accelerated digital transformation by empowering non-technical business users to safely design, manage, and deliver personalised, compliant communications and forms across all customer touch points and communications channels.
If you are not sure you have a good forms strategy, ask yourself these questions:
Are you sure your customers are using the right version of the form? |
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Are complicated forms and instructions leading to high error and abandonment rates? |
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Are extra resources being used to double check data to ensure its accuracy? |
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Can customers start a form on one device and finish the transaction on another? |
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Does human error and manual processes affect data accuracy? |
With Quadient, enterprise teams can quickly deliver and support end-to-end digital experiences and automated personalised communications.
Personalised Customer Communications
Personalise all aspects of the communication content using all available data.
Balance Business and IT Concerns
Reduce the time and resources required to deploy intelligent forms that collect, validate and deliver critical data and information.
Accelerate Self-Service
Empower your teams to build and scale personalised self-service touchpoints and generate relevant, compliant customer communications.
Sign and Send Documents from anywhere
Make it easy for your customers to sign and send documents from any device.
Quickly build and iterate personalised communications workflows using Inspire iForms
Leverage the power of Inspire iForm's low-code platform to empower non-technical staff to rapidly build on-demand digital experiences while streamlining the collection and structuring of back-end data. This demo, presented at our Inspire Days conference, demonstrates how automated data collection combined with CCM allows you to create and deliver personalised, compliant customer communications across all digital and traditional channels, from one centralised hub.
Customer success
Transforming the Credit Application Process
BMO rapidly creates a unified and intuitive digital credit card application experience
Digitising Pharmacy-wide Processes
A leading pharmacy chain scales digital solutions across a range of patient processes
Creating Digital Customer Journeys
A large bank deploys digital customer journeys across three key lines of business