What is document workflow automation software?

Document workflow automation software manages how business documents are created, reviewed, and delivered—automatically. It replaces manual tasks like printing, sorting, and mailing with streamlined, digital workflows.

How does Impress help businesses?

Impress helps businesses work smarter by streamlining outbound document processes. It reduces manual handling, lowers mailing costs, improves accuracy, and strengthens compliance.

What types of documents can Impress manage?

Impress supports a wide range of outbound communications, including invoices, statements, customer letters, and compliance notices. It’s designed to securely handle both routine and sensitive documents across print and digital channels.

What are the key features of document workflow software?

Key features include:Automated document sorting and batchingRule-based workflow logicMulti-channel delivery (print, email, portal)Custom templates and brandingFull audit trails for complianceAn intuitive user interface

What if my business still relies on paper processes?

Many organizations still use paper-based workflows. Impress supports both paper and digital communications, helping you automate current processes and gradually shift to digital at your own pace. You can also automate where your mail goes according to your customers’ preferences – whether they prefer paper or digital, you’ve got them covered.

Can Quadient Impress be customized to fit my needs?

Yes. Impress can be tailored to your specific document types, templates, approval processes, and delivery preferences. It integrates with your existing business software for a seamless fit.

Which tools can be used for automating workflows?

Quadient Impress is purpose-built for outbound document workflow automation. While other platforms like general business process automation tools exist, they often lack built-in support for complex mailing and compliance needs.

Quadient Impress Automate | Document workflow automation

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Reduce manual processing

Improve employee productivity

Mitigate the risk of human error

Save time and money

Intelligent document output management

Automate repetitive tasks related to the creation, distribution, and output of business documents like invoices, statements, notices, and letters. Impress centralizes outbound document preparation and distribution, giving you full control over your customer communication process.

Establish business processing rules through an intuitive interface accessible via any browser. This helps accelerate and streamline workflows from anywhere—boosting efficiency and minimizing the risk of manual errors.

See for yourself. Watch the video.

Eliminate manual document processes to boost innovation

Manual business process workflows constrain many businesses. These outdated practices increase operational costs, lower productivity, and expose sensitive documents to the risk of human error.

With Impress, you replace time-consuming, repetitive tasks with automated, rule-based processes—freeing your team to focus on higher-value work and innovation.

Learn how different automation scenarios impact document workflow:

Download the whitepaper

Employees working at hi-tech computer in office

Happy couple reading a letter with offer

Improve customer experience with automated, secure communications

Impress helps businesses deliver personalized and secure communications—from invoices and statements to customer notices. Enhance customer experience by sending engaging, accurate messages, on time and in the format they prefer.

Discover scalable document automation for physical and digital mail

Whether you’re managing physical mail, digital delivery, or both, Impress adapts to your mix. It handles both system-generated batch jobs and ad hoc desktop communications, resulting in cost savings and faster processing across all channels.

What are your barriers to digital transformation? Check out ebook to learn how to overcome the roadblocks that may be preventing your document automation journey.

Read the eBook

Accelerate document workflow automation with barcode technology

Impress secures the mail preparation process through its intelligent barcode technology and is fully compatible with Automated Insertion Management System (AIMS), which works with your Quadient folder inserter. Documents intended for the same customer may be sorted and combined to enhance customer experience and reduce total postage spend. You can be sure the right document goes into the right envelope every time.

Learn why automating manual document processes is key to your current and future success.

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Errors related to manual processing (sorting and grouping) have all disappeared with Quadient's Impress Automate software. It allows us to focus on other, more important tasks.

— Pierre Fenestraz

Althus