How a religious institution modernized accounts payable

Challenge

A religious institution struggled with inefficiencies in its accounts payable (AP) process. Invoices arrived from multiple departments, causing delays in approvals and payments. The manual system was time-consuming, with many invoices missing bi-weekly payment runs, resulting in a month-long processing time. The lack of a purchase order system further complicated the process, making it difficult to track and manage invoices efficiently.

Solution

The institution implemented Quadient AP to automate and streamline its AP workflows. The system digitized the entire process, enabling faster invoice approvals and eliminating paperwork. Invoices are now tracked digitally, providing complete visibility into their status. Quadient AP also introduced a PO system, simplifying tracking and ensuring accountability.

Results

• Cut invoice processing time by nearly 50%.
• Reduced time spent on payment runs from 5 hours to 30 minutes.
• Empowered budget holders to manage payments directly through the system.
• Improved supplier relationships by ensuring timely payments.

"It's freed my time up massively, so I can now spend it on tasks to add value back to the organization."

- Finance Controller