PacificSource expedites migration from legacy technology with Quadient InspireXpress

Share this page:

When PacificSource selected Quadient Inspire for its Customer Communications Management solution, the company had 14 years’ worth of legacy processes, templates, and content blocks to rationalise and migrate to the new system. The team decided to utilise Quadient InspireXpress for the migration, and achieved:

  • Consolidation and reduction in content blocks

  • Scalability in effecting changes across the board

  • Content that’s more polished and consistent

  • A faster and easier migration

Watch Brandy Williams, PacificSource Senior Application Developer, explain how InspireXpress gave her and her team the confidence to migrate their legacy technology to Quadient Inspire smoothly and quickly.

The latest industry news, technologies and resources...

Infographic 10 Ways Poor External Communications Affect Business Performance <p>When external communications are fragmented, the consequences ripple across your entire organisation. This infographic outlines 10 critical ways that poor customer communication management actively damages business performance.</p>

10 Ways Poor External Communications Affect Business Performance

<p>When external communications are fragmented, the consequences ripple across your entire organisation. This infographic outlines 10 critical ways that poor customer communication management actively damages business performance.</p>

Webinar Accessible Documents: Essential for Some, Better for All Digital accessibility is often treated as a legal obligation, but its true power lies in universal design. In this joint webinar, Infosys and Quadient explore how building accessible documents is essential for individuals with disabilities, yet creates a cleaner, more intuitive customer experience (CX) for everyone. Learn how to leverage inclusive design, automation, and AI to scale communications that lower compliance risk while boosting engagement across your entire customer base.

Accessible Documents: Essential for Some, Better for All

Digital accessibility is often treated as a legal obligation, but its true power lies in universal design. In this joint webinar, Infosys and Quadient explore how building accessible documents is essential for individuals with disabilities, yet creates a cleaner, more intuitive customer experience (CX) for everyone. Learn how to leverage inclusive design, automation, and AI to scale communications that lower compliance risk while boosting engagement across your entire customer base.

Analyst Report Omdia Universe: Customer Communications Management 2026 Wondering which CCM platform is best for your business? Get access to the Omdia Customer Communications Management (CCM) 2026 report and find out which vendors the analysts recommend for your organisation.

Omdia Universe: Customer Communications Management 2026

Wondering which CCM platform is best for your business? Get access to the Omdia Customer Communications Management (CCM) 2026 report and find out which vendors the analysts recommend for your organisation.